All our jewelry comes with a two-year workmanship warranty from the date of purchase. This warranty covers any manufacturing defects that may affect the jewelry's appearance or functionality.

All moissanites carry a lifetime warranty against changes in its optical properties such as dulling or discolouration.

If you have any issues with your jewelry within the warranty period, please contact us at hello@stellamoissanite.com and our customer service team will assist you.

Our warranty covers manufacturing defects and damages that may affect the jewelry's appearance or functionality. It does not cover damage caused by wear and tear or mishandling of the jewelry. This includes damage caused by exposure to harsh chemicals, excessive force, or improper storage.

We recommend cleaning your moissanite jewelry with warm water and mild dishwashing soap, using a soft-bristled brush to gently remove any dirt or debris. Avoid using harsh chemicals or abrasive cleaners, as they can damage the jewelry's finish. When not in use, store your jewelry in a cool, dry place away from direct sunlight and other sources of heat.

Yes, you should avoid using any harsh chemicals or abrasive cleaners on your moissanite jewelry, as they can damage
the jewelry's finish. This includes bleach, ammonia, and other household cleaning agents. Do not use rough textured fabrics to wipe or buff your jewelry, as that can cause micro abrasions. We also recommend avoiding home ultrasonic cleaners, steam cleaners, and other high-pressure cleaning methods, as they can cause the jewelry to become damaged or discolored if cleaning is not performed by a professional.